Aya Quinones
As the receptionist, Aya is the first person a caller talks to. She is responsible for gathering information so she can direct the caller to the proper team member. She has been at the firm since March 2024. She started her virtual career in 2021 as a receptionist and intake assistant for a personal injury law firm practicing in California.
Growing up, she cared for and assisted her grandparents, an experience that deeply impacted her life. This nurturing role inspired her to join the firm, driven by a strong passion for customer service. She takes great satisfaction in reducing clients’ stress and providing support when needed.
Her background in customer service, combined with my warm demeanor, fosters a welcoming and efficient environment for the clients.
Aya volunteers at local centers during typhoons, which are common in our area, offering support through fundraising for donations or any other assistance needed. Additionally, she engages with local groups and forums to provide support or simply stay connected with the community.
Outside of office hours, she loves spending time with her family, fulfilling her duties as a foster mom, and catching up on her reading.
“No act of kindness, no matter how small, is ever wasted.“

